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UPLEX

Guide · Last checked 20 October 2026

Visiting Melbourne from overseasBook your transfer before you leave home.

You can book an Uplex airport transfer from anywhere, at any hour. The price is in Australian dollars and fixed when you book, times are Melbourne time, and your details reach you by email if your number is not Australian.

Written and checked by the Uplex team, Greenmotion Ventures Pty Ltd

Times are Melbourne time

Pickup times are entered and shown in Melbourne time, marked AEST, or AEDT while daylight saving runs. When you arrive on a long-haul flight, check the landing date in Melbourne: it can be the day after you leave.

For an arrival, add your flight number. We follow the flight and move the pickup with it, early or late, and the first 60 minutes of waiting at the airport are included.

Prices and paying

  • Prices are in Australian dollars, and the price you confirm is the price you pay. Tolls, parking and airport fees are already inside it.
  • Pay by card or Apple Pay when you book, and your card is charged in Australian dollars. Your bank may add its own fee for paying in a foreign currency.
  • Or pay the driver at the end, by card or cash. A card surcharge may apply when you pay the driver by card, and the receipt then comes from the driver.
  • Cancellation is free up to 30 minutes before pickup.

Your phone number and messages

The booking form takes numbers from any country. We can only send text messages to Australian mobiles, so with an overseas number your booking code and confirmation come by email, and your chauffeur calls that number on the day. Make sure it can take calls in Australia, or book for a travelling companion with an Australian mobile.

There is no phone line yet. Write to hey@uplex.com.au; a person replies to every email.

Arriving at Melbourne Airport

International flights arrive at Terminal 2. After passport control, baggage and customs, your chauffeur meets you one of two ways: inside the terminal with your name, if you add meet and greet, or with a text telling you where to meet once you land. How meeting your driver works.

Room for you and your luggage

Prime
Up to 3 passengers and 2 bags
Prime SUV
Up to 3 passengers and 3 bags
Group
Up to 7 passengers and 7 bags

Every class is priced before you choose. See the cars.

Where we drive

Anywhere in Victoria, from Melbourne Airport, Avalon or Essendon Fields: the city, Geelong, the Mornington Peninsula, the Yarra Valley, Ballarat, Bendigo and beyond. We do not drive into other states. Where we drive.